What you will learn

In this course, you’ll become a master in HostAI. Designed for agents and team members, this course will give you the tools, insights, and confidence to work smarter and faster with HostAI.

You’ll learn how to manage your inbox efficiently to keep your communication organized and responsive.

You'll learn how to train your AI to deliver accurate, automated messages while knowing when to step in for personalized support. You’ll gain a deep understanding of the knowledge base, learn how to add and update information, and see how to leverage autopilot to handle tasks seamlessly.

Through interactive lessons and practical exercises, you’ll also develop advanced skills, such as setting and tracking performance goals with message insights and mastering shortcuts to speed up your workflow.

By the end of this course, you’ll feel empowered and equipped to use HostAI like a pro—boosting team productivity and delivering an exceptional experience for your guests and contacts.

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